PRIVACY POLICY
This Privacy Policy describes how personal data is collected, used, and protected when you interact with the Jolié Quinte website (https://www.joliequinte.com) or our customer service team.
Purpose of this Policy
Jolié Quinte is committed to protecting your personal data and ensuring transparency. This Policy outlines what information we collect, how we use it, who we may share it with, and your rights concerning your data.
Who Controls Your Data
Jolié Quinte determines the purposes and means of processing your personal information. If you have any questions regarding your data, please contact us at hugo@joliequinte.com .
What Information We Collect
We may collect personal details such as your name, phone number, email address, and shipping or billing address. Additionally, we may obtain information related to your order and payment history, your preferences, and how you interact with the Website. This may also include voluntarily provided inputs such as wish lists, product reviews, or survey responses. Technical data like IP address, browser type, visit duration, and referral sources may be recorded to improve your browsing experience.
How We Use Your Data
Your data enables us to process and deliver your orders, respond to inquiries, and enhance your overall experience with our brand. We use the information to personalize our services, manage your account preferences, and, where you have provided consent, share updates and marketing communications. It also helps us comply with legal requirements and protect against potential fraud or misuse.
Data Sharing
Your personal information may be shared with trusted third-party service providers who assist with logistics, payment processing, and IT services, all under strict confidentiality agreements. If legally required, your data may be disclosed to regulatory authorities. In certain circumstances, we may share data within the Jolié Quinte group. Please be assured that we do not sell or rent your data to external entities.
Your Rights
You have the right to request access to your data, correct or delete it, and object to its processing. You may also withdraw your consent at any time or request the transfer of your personal data. If you no longer wish to receive marketing communications, you can unsubscribe using the links provided. For any of these requests, please contact us at hugo@joliequinte.com . We may ask for identity verification to ensure the security of your information.
Cookies and Tracking
Our Website uses cookies to personalize your experience and gather analytics. You can manage cookie preferences in your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. Any third-party processors are contractually bound to do the same.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above, or as required by applicable law.
International Transfers
If your data is transferred outside your country of residence, it will be handled in accordance with this Privacy Policy and applicable data protection laws.
Changes to this Policy
Jolié Quinte may update this Privacy Policy periodically. Updates will be posted on this page and, where appropriate, notified to you by email.
Contact Information
For questions or requests concerning your data:
Email: hugo@joliequinte.com